Joanna Klusek
Biography
Joanna Klusek is Head of Customer Success & Business Development at Nhood, based in Paris, with a global remit across the Group’s international markets. In her role, she leads initiatives aimed at strengthening client relationships, service quality and business performance, while also supporting Nhood’s business development strategy and commercial growth across its countries of operation. Her responsibilities span customer success and satisfaction, quality and performance excellence, commercial governance, strategic business development and the development of long-term client relationships. With extensive experience in commercial real estate, asset management, investment and development, Joanna brings a strong client and business perspective to the continuous improvement of Nhood’s services.
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Nhood
Nhood is the global real estate operator of the Mulliez Family Association. Established in 12 countries, Nhood employs more than 1,200 employees and manages nearly 1,000 sites, half of which are in France, the rest in Western and Eastern Europe. The assets held by the real estate company Ceetrus represent 9 billion euros and the assets managed are approaching 15 billion euros.