Biography
Formerly Chief Operations Support Officer, Susan moved into the role of Managing Director in 2020 – in the midst of the COVID-19 pandemic. With more than 30 years of industry experience – ten of which have been with RBH – Susan boasts a strong operational background coupled with unrivalled experience in HR and talent development and oversees all operations and commercial activity across the business. Susan also holds the role of Chair of the Hospitality Employers Group (HEG), which is made up of some of the industry’s biggest global players.
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RBH Hospitality Management
RBH is a London-based hospitality management company, with a regional office in Glasgow. We manage over 45 hotels across the UK from luxury full-service hotels to limited-service properties.